Use Your HSA/FSA Card To Save an average of 30% on Chilipad

An FSA (Flexible Spending Account) and an HSA (Health Savings Account) are tax-advantaged accounts for medical expenses but differ in key aspects. FSAs, employer-sponsored, allow employees to use pre-tax dollars for medical expenses such as prescriptions and copays, but typically feature a “use-it-or-lose-it” policy where funds must be used within the plan year. HSAs are available to those with a high-deductible health plan and offer more flexibility, allowing funds to roll over annually.

For more information, see Truemed's explanation of HSA/FSA

At checkout, select “Truemed - Pay with HSA/FSA’’ at checkout (do not use Shop Pay). You will be prompted to complete a brief Telehealth consult to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and complete your checkout as usual.

Common causes include insufficient balance, an inactive or expired card, daily spending limits, or the card issuer not recognizing the merchant.

1. Check the HSA/FSA account has a balance.
2. Confirm the HSA/FSA card is activated and not expired.
3. Contact the HSA/FSA card issuer to ask about the decline reason.
4. Pay with a regular card instead, then submit for reimbursement using their LMN and receipt.

If the issue persists, please email help@sleep.me

Truemed is only available to customers with an HSA or FSA account. If a customer doesn’t have one, they can check with their employer’s HR or benefits department about enrollment options, typically during open enrollment. Truemed cannot help customers open or fund an HSA/FSA account.

Letter of Medical Necessity (LMN) is a document written by a healthcare provider that explains why a specific medical service, treatment, or equipment is necessary for a patient’s health. In relation to an HSA (Health Savings Account) or FSA (Flexible Spending Account), an LMN is often required for reimbursement of expenses that are not clearly defined as eligible under the standard IRS guidelines.

Truemed has partnered with Chilipad to enable consumers to use their HSA/FSA funds. You can think of Truemed as an alternative to payment method who accepts HSA/FSA, similar to ShopPay or Paypal.