Chilipad Cool Mesh Replacement

We recommend a front-loading washer (or a top loader without an agitator). Secure the pad tubes with a thick rubber band, rope, etc. Wash with cold water on a delicate cycle. 

To dry the pad, keep the pad tubes secured and dry on a delicate cycle with no heat. Do not bleach, do not iron, and do not dry-clean the pad. 

Make sure the pad is completely dry before reconnecting to a power source. 

Keep your Cool Mesh pad clean with these helpful maintenance and cleaning instructions.

We want you to love your Sleepme products. If you aren’t satisfied within your first 30 nights of delivery, we make returns easy through our Returns Center.

The Process: Once you initiate a return, we will issue a Return Authorization. Your refund will be processed within 30 days of us receiving the product. 

Holiday Extension: Purchases made between Nov 4th and Dec 25th benefit from an extended trial through January 25th of the following year.

International & Third-Party Retailers: Customers outside the contiguous U.S. are responsible for return shipping costs. We cannot process returns for items purchased through third-party retailers.

What You’ll Need: Please have your Order Number and Serial Number ready when contacting us or using the Returns Center.

Click here to view our product warranty information.

Yes, and it’s valid on sleep systems. We’re confident you’ll love your sleep system, but if you aren’t satisfied within the first 30 nights of delivery, we offer a full refund of your purchase price. Simply contact our Customer Service team—if we can’t resolve your concerns, we’ll take the product back and reimburse you.

> Note: Free returns do not apply to final sale items.

To read our full Sleep Trial Guarantee conditions, please click here for more details.