Sleep System Monthly Maintenance & Cleaning Instructions

Did you know your ChiliSleep system requires monthly cleaning to run properly and extend its lifespan? Our Cleaning Solution is available to purchase in convenient 3, 6 and 12 month packets.

Dock Pro Sleep System Care Instructions

• Dock Pro Sleep System: Monthly Maintenance
• Dock Pro Sleep System: Semi-Annual System Flush
• Washing Dock Pro Chilipad Pro

OOLER Sleep System Care Instructions

• OOLER Sleep System: Monthly Maintenance
• OOLER Sleep System: Semi-Annual System Flush

Cube Sleep System Care Instructions

• Cube Sleep System: Monthly Maintenance
• Cube Sleep System: Semi-Annual System Flush

Washing Instructions for the Cool Mesh Pad

• OOLER & Cube Cool Mesh Pad

Dock Pro Sleep System Cleaning Instructions

Dock Pro Sleep System Monthly Maintenance

1. Unplug the power cord from the Dock Pro and outlet. Disconnect the hose assembly. Bring the Dock Pro to a sink, bathtub or shower to drain water.
2. Remove Water Reservoir from the Dock Pro and discard water. Wipe the reservoir with a clean cloth and place the reservoir back into the Dock Pro.
3. Insert the drain key into the connector located on the back of the Dock Pro to drain the residual water. Tilt the Dock Pro back to allow the water to drain freely. Do not turn the Dock Pro upside down.
4. Before placing the unit back in position, inspect surfaces near the control unit (flooring, carpet and furniture) for the presence of water and ensure the surface is completely dry.
5. Reconnect the power cord to the Dock Pro and outlet, then reconnect the hose assembly.
6. Add ChiliSleep System Cleaner to the Water Reservoir and refill with distilled water. Power on the Dock Pro for one hour at 77°F (25°C) to circulate the cleaning solution throughout the system.

Inspect pad, protector and mattress for signs of condensation* (dampness, mold, discoloration, etc). If this should occur, drain, wash and dry pad as instructed in the system flush below.

• Adjust the room temperature and Sleep System temperature settings to avoid condensation.

  Dock Pro Semi-Annual System Flush (or as needed)

A System Flush Cleans the Dock Pro system and its attachment.

1. Perform steps 1-5 of the Monthly System Maintenance steps above.
2. Bring the Chilipad Pro to the tub or shower. Hang the pad over a towel rod or the shower rod/door to let gravity aid in draining the pad most efficiently.
3. Place the drain key in the pad’s connector and drain all water from the pad.
4. Load the pad into a frontload washing machine. Wash in cold water, gentle cycle. Dry completely on a low temperature setting.
5. Before reinstalling the pad on the mattress, check for signs of condensation. Be sure the mattress is dry. For better mattress protection, we recommend using a waterproof mattress protector.
6. Place the pad on the mattress and reconnect the hose to both the pad and the Dock Pro.
7. Add <ChiliSleep System Cleaner to the Water Reservoir and refill with approximately 2 liters of distilled water to refill the entire Sleep System.

• Do not bleach, do not iron, and do not dry-clean the pad.

Proper care and maintenance of your sleep system is critical to its performance and to prevent mold and/or mildew. Please monitor appropriately. Inability to follow pad laundering instructions voids the customer warranty and may cause damage to your washing machine and/or dryer.

The Sleep System may malfunction if system cleaning, maintenance and inspection protocols are ignored. Care is the responsibility of the user/owner, and any resulting damage becomes the responsibility of the user/owner.

Washing Dock Pro Chilipad Pro

1. Bring the Chilipad Pro to the tub or shower. Hang the pad over a towel rod or the shower rod/door to let gravity aid in draining the pad most efficiently.
2. Place the drain key in the pad’s connector and drain all water from the pad.* Load the pad into a front load or top load washing machine. Wash in cold water, gentle cycle. Dry completely on a low-to-medium temperature setting**.
3. Load the pad into a frontload washing machine. Wash in cold water, gentle cycle. Dry completely on a low temperature setting.
4. Before reinstalling the pad, check for signs of condensation*** on your mattress. Be sure the mattress is dry. Place the pad on the mattress and reconnect the hose to both the pad and the control unit.
5. Reconnect the power cord to the Control Unit and outlet, then reconnect the hose assembly to the pad and control unit.
6. Add distilled water to the reservoir and power on the Control Unit. Water will drain from the reservoir into the pad. The reservoir will be filled three to four times until the installation is complete.
7. Add ChiliSleep System Cleaner to the Distilled Water in the Reservoir. The cleaner will circulate through the system when in use.

*The pad must be drained and disconnected from the hose assembly before laundering.

**Do not bleach, do not iron, and do not dry-clean the pad.

***We highly recommend a waterproof mattress protector that reduces the effect of a humid environment (when cool air and warm air collide, it naturally creates condensation). Adjust the room temperature and System temperature settings to avoid condensation.

How to Clean OOLER Sleep System

OOLER Sleep System Monthly Maintenance and Cleaning Instructions

Once per month, add one packet of the ChiliSleep System Cleaner to your Control Unit.

Inspect pad, protector and mattress for signs of condensation* (dampness, mold, discoloration, etc). If this should occur, drain, wash and dry pad as instructed in the system flush below.

• Adjust the room temperature and Sleep System temperature settings to avoid condensation.

OOLER Semi-Annual System Flush (or as needed)

Control Unit

1. Unplug the power cord from the outlet and disconnect the power cord and hose from the Control Unit.
2. Carry the Control Unit to the sink or tub, remove the reservoir cap, tilt the unit slightly toward its backside, and then insert the drain key into the back of the unit. Drain until the water trickles from the unit. DO NOT turn the control unit upside down.
3. Wipe the unit down with a damp cloth and dry.
4. Before placing the unit back in position, inspect surfaces near the control unit (flooring, carpet and furniture) for the presence of water and ensure the surface is completely dry.
5. Plug the power cord into the control unit and the outlet, and connect the hose to the control unit.
6. Pour distilled water into the reservoir until almost full. Add one packet of ChiliSleep System Cleaner.
7. Place the reservoir cap back onto the unit then power it on for one hour at 77°F ( 25°C ) to circulate the cleaning solution throughout the system.