Chilipad Dock Pro Bed Cooling System

Yes! During the holiday season, we offer an extended holiday return window too. Bed Cooling System purchases made November 4th through December 25th of any given year have an extended Sleep Trial Guarantee through January 25th of the following year.

We do not offer free returns on final sale items. Click for more information about our shipping and returns.

All refunds are subject to our returns & refunds policy and terms & conditions. Unless stated otherwise, if you are returning an item purchased as part of a bundle, any discount will be allocated proportionally among all the items in the bundle, and your refund will equal the amount you paid for the item.

Yes. The Chilipad Dock Pro is designed with 2x the cooling capacity of our previous system, capable of rapidly cooling your bed to 55°F. This creates a "thermal sink" that pulls excess body heat away from you immediately.

For menopausal hot flashes, alot of people find it helpful to use the free Sleepme App to schedule a temperature drop for the times you usually wake up. This cools you down instead of waking up hot and sweaty. The Chilipad Dock Pro helps you stay comfortable and keep sleeping.

The Chilipad Dock Pro works as an active temperature regulation system, not a simple passive cooling topper.

• Passive Toppers (Gel, Copper, etc.): These only pull in a small amount of your body heat before they reach their limit and start holding the warmth of your 98.6°F body heat. They offer brief relief, then warm up right along with you.
• Cooling Mattresses: Cooling mattresses only modify the materials in their top layer; they cannot create real cooling or warming effects, and they do not actively lower your sleep temperature. Cooling mattresses are also only “passive cooling”.
• The Chilipad Dock Pro: Uses a water-powered system that continuously circulates cooled or warmed water through the mattress topper. This allows for active, real-time temperature control from a chilly 55°F to a cozy 115°F all night long, providing consistent, powerful cooling that passive materials simply cannot match.

Absolutely. The Chilipad Dock Pro "WE" (Dual Zone) bed system is specifically designed to end the "thermostat wars." It comes with a dual-sided mattress topper and two separate control systems. You can sleep at a cool 60°F while your partner sleeps at a cozy 75°F, all while keeping the same mattress; no need to purchase a new one.

Science shows that your core body temperature must drop to initiate Deep Sleep and REM cycles. By maintaining a consistent, cooler sleep environment, the Chilipad Dock Pro prevents "brief-wakeups" caused by overheating. Many of our users report seeing an increase in their Deep Sleep duration and HRV (Heart Rate Variability) scores on their Oura & Whoop sleep trackers.

If you’re an extreme hot sleeper, the upgrade is clear. Many customers who upgraded from the OOLER say the Chilipad Dock Pro cools the bed faster, settles into their target temperature quicker, and features our tubeless Chilipad Pro topper feels better and pulls body heat away more efficiently.

It’s also our next-generation system, replacing the OOLER with stronger performance, upgraded technology, and an 18% quieter control unit.

The Chilipad Dock Pro gives off a soft, low fan sound (41-46 dBA), similar to a high-end computer fan. Most people say they barely notice it at all, and for many, it fades into the background like it isn’t even there.

We believe you should own your sleep quality. Unlike competitors, the Chilipad Dock Pro requires no monthly membership to access its core features. You get full access to the free Sleepme app, remote control, and automated sleep scheduling right out of the box, forever.

Yes! Using the free Sleepme app, you can build a "Sleep Schedule." You can set the bed to be warm when you get in (to fall asleep faster), cool down deep for the middle of the night (to maintain Deep Sleep), and gently warm up in the morning (for a natural "Warm Awake" alarm). This automation is perfect for managing body temperature fluctuations without touching a button.

Yes. The Chilipad Pro topper is made with stretchable materials that move with your adjustable base. For Split-King adjustable beds, we recommend purchasing two "ME" (Single Zone) ME King (Twin XL) bed systems. This allows each side of the bed to move fully independently without pulling on the water hose(s).

We want you to love your sleep. We offer a 30-Night Sleep Trial. If the Chilipad Dock Pro doesn’t help you sleep better, cool down your hot flashes, or calm the night sweats, no hard feelings — you can send it back for a refund. We also include a 1-Year Limited Warranty to cover any technical issues.

Yes, a little routine maintenance goes a long way in keeping your system running smoothly and lasting longer.

• The Chilipad Dock Pro Unit (The Reservoir): We recommend using the Chilipad System Cleaner in the reservoir once a month. It helps prevent buildup, keeps the water lines clean; therefore protecting the system—an important step for long-term ownership.
• Chilipad Pro Mattress Topper: The mattress pad is fully machine-washable—just disconnect it from the control unit, drain it, and toss it in a front-load washer on a cold, gentle cycle. Tumble dry on medium. Customers often mention how simple it is to clean, and it keeps your sleep surface fresh and hygienic.

We designed the Chilipad Dock Pro to be felt, not seen. Unlike other cooling systems that sit in plain sight, our control unit has a slim, modern profile that slips under most beds with at least 6.5 inches of clearance, staying completely out of view.

The topper is ultra-thin and fits under your sheet, so your bed looks exactly the same—just finally at the temperature you’ve been craving. Common placements are under the bed, in a ventilated nightstand, or at the foot of the bed.

Not at all. The Chilipad Dock Pro is a complete year-round temperature management system. With a heating capacity of up to 115°F, it is perfect for warming up a cold bed in the winter or keeping you cozy without overheating the room. It’s the ultimate luxury for cold winter nights.

Sleepme provides a set of APIs that allow developers to integrate with and control our Chilipad Dock Pro bed cooling system through custom applications. This means you can create tailored solutions to fetch the Chilipad Dock's status, view the current and target temperatures, update your temperature, & more. These tools allow developers to enhance their sleeping experience with personalized automation.

If you have our legacy Sleepme Tracker, you can also download your Sleep Data. View our API documentation. Remember, with Sleepme, it's your device and your data. We can't wait to see what you build.

Yes, the Chilipad Dock Pro integrates with your smart home—it works directly with Google Assistant. You can control it using voice commands or Google Home routines to set the bed temperature and schedule automations. Setup is simple: link it to your Sleepme account in the Google Home app, and you’ll have hands-free control over your sleep environment.