Chilipad

If you are an extreme hot sleeper, the upgrade to the Chilipad Dock Pro is a clear choice. As the official replacement for the discontinued OOLER model, the Dock Pro delivers a significant leap in cooling performance and smart technology.

• 2X the Cooling Power: The Dock Pro features nearly double the cooling capacity of the OOLER, allowing it to reach and settle into your target temperature much faster.
• Quieter Operation: The redesigned Dock Pro control unit is 18% quieter than the OOLER, ensuring a more peaceful sleep environment.
• Next-Gen App Integration: Manage your sleep with the all-new Chilipad app (rated 4.5 stars on App Store), featuring customizable sleep programs and a more intuitive user experience.
• Tubeless Comfort: The Dock Pro includes the tubeless Chilipad Pro topper, which offers an improved sleeping surface that pulls body heat away more efficiently than the original OOLER Cool Mesh pad.

By upgrading to the Dock Pro, you’re investing in our most powerful, quiet, and technologically advanced sleep system yet.

No, a monthly membership is not required to use your Chilipad sleep system. We believe you should own your sleep experience, not rent it. Once you purchase your system, you have full access to its core cooling and warming features right out of the box—forever.

• No Hidden Fees: You can control your sleep temperature manually on the unit or through our free mobile app without any ongoing subscription costs.
• Standard App Access: The free Chilipad app allows you to adjust temperatures, set automated sleep schedules, and create custom sleep programs at no additional charge.
• Feature-Rich Experience: Unlike many competitors, we do not "paywall" our hardware. All temperature ranges and manual scheduling tools are available to every user from day one.
• Future: While we may offer premium features or advanced insights in the future, the primary manual functions of your bed cooling system will remain subscription-free.
• No Hardware Lock-In: Your Chilipad is not "cloud-dependent" for its core functions. Because these features are built directly into the hardware, the system will continue to work perfectly even without an internet connection, ensuring we can never "disable" your manual controls based on a subscription status.

Our commitment is to provide a premium, standalone sleep solution that gives you total control over your comfort with no monthly strings attached.

Yes, upgrading is simple. If you start with a Single Zone system (designed to cover half of a Queen, King, or California King bed), you can easily expand to a Dual Zone setup whenever you're ready.

• How to Upgrade: To achieve an entire-bed Dual Zone experience, you simply need to purchase a second Single Zone system for the other side of the mattress.
• Independent Control: By having two Single Zone units, both you and your partner will have completely independent control over your own sleep temperatures, schedules, and app settings.
• Modular Flexibility: This modular approach allows you to invest in your side of the bed today and add a second unit later without needing to replace any of your existing hardware.

Whether you buy a Dual Zone today or one Single Zone at a time, you’ll enjoy the same powerful cooling performance and personalized comfort on both sides of the bed.

We want you to love your Sleepme products. If you aren’t satisfied within your first 30 nights of delivery, we make returns easy through our Returns Center.

The Process: Once you initiate a return, we will issue a Return Authorization. Your refund will be processed within 30 days of us receiving the product. 

Holiday Extension: Purchases made between Nov 4th and Dec 25th benefit from an extended trial through January 25th of the following year.

International & Third-Party Retailers: Customers outside the contiguous U.S. are responsible for return shipping costs. We cannot process returns for items purchased through third-party retailers.

What You’ll Need: Please have your Order Number and Serial Number ready when contacting us or using the Returns Center.

Click here to view our product warranty information.

Yes. The Chilipad is fully compatible with both standard adjustable and split adjustable beds. Because our cooling hoses are flexible, they are engineered to move with your mattress as you adjust your elevation.

• Split Adjustable Beds: For split-adjustable configurations, we recommend purchasing two "Single Zone" systems. This allows each side of the bed to move independently to any elevation without tension.
• Optimal Placement: To ensure the best performance on an adjustable base, we recommend placing your control units at the foot of the bed. This provides the necessary slack for the hoses to move freely as the head of the bed is raised or lowered.
• Individualized Comfort: Using two separate zones ensures that your cooling remains consistent, even if one partner is sitting up to read while the other is sleeping flat.

By using two Single Zone systems and placing the units at the foot of the bed, you get the full range of motion for your adjustable base with zero compromises on cooling.