Current Sale FAQs
Do you offer financing?
Yes! We’re proud to offer more ways to pay. You can pay over time with Shop Pay and choose the plan that’s best for you. Our financing options are available through Shop Pay and can be found on the website after you add to cart. Choose Shop Pay in the checkout process to see the financing options.
Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.
Can you combine free US shipping with the current sale?
Yes! While our discounts and coupon codes do not stack, our free US shipping does stack with the current promotion. That means you can get the sale price and free shipping to 48 Contiguous States.
Do your discounts stack?
No, our discounts and coupon codes do not stack. One coupon code or promotional offer ($ or % off) per cart.
Do you offer free returns on sleep systems?
Sleep system purchases made November 10th through December 25th of any given year have an extended Sleep Trial Guarantee through January 25th of the following year.
Yes, and it's valid on sleep systems. We offer a 30-Night Guarantee with any bed cooling system purchase. Here is how our program works:
- The trial period begins the day you receive your product.
- If within the first 30 nights, you are not comfortable with your product please get in touch with us.
- Our Customer Experience team will assist you and seek to address any questions or concerns you may have.
- If we cannot resolve the situation to your satisfaction, we will take the product back and reimburse your purchase price.
We do not offer free returns on final sale items.
Which Bed Cooling System is best for me?
Take our quiz to find the system that is best for you.
Does Chilipad offer Military & First Responder Discounts?
Yes! We offer military discounts to current & former U.S. military, military spouses & dependents, first responders, government employees, and educators through GovX. Visit our military and first responder discount page for eligibility requirements.